Effective Date: May 15, 2026 Last Updated: May 5, 2026
This Privacy Policy describes how Olilo Inc. (“OLILO,” “we,” “us,” or “our”) collects, uses, and shares information when you visit www.olilosweet.com (the “Site”).
By using the Site, you agree to the practices described in this Privacy Policy.
Note: OLILO does not sell products directly through this Site. Purchases are completed on third-party retailers, including Amazon.com. When you click a “Shop on Amazon” link, the retailer’s privacy policy — not this one — governs the transaction.
1. Information We Collect
Information You Give Us
We collect information you voluntarily provide when you:
- Sign up for our newsletter — your email address (via MailPoet and/or Klaviyo)
- Contact us — name, email address, and any information included in your message
- Interact with us on social media — any information you make publicly available on those platforms
We do not collect payment information, shipping addresses, or account credentials on this Site, because we do not sell products directly through olilosweet.com.
Information We Collect Automatically
When you browse the Site, we automatically collect:
- Device and browser data — IP address, browser type, operating system, device type
- Usage data — pages viewed, time on Site, referring URLs, click behavior
- Cookies and similar technologies — see Section 5 below
Information from Third Parties
We may receive information about you from:
- Email marketing platforms (MailPoet, Klaviyo) — engagement data such as opens and clicks
- Analytics providers (e.g., Google Analytics, if enabled) — aggregated behavioral data
- Social media platforms — if you interact with us on Instagram, TikTok, or other channels
2. How We Use Your Information
We use your information to:
- Send marketing communications — newsletters, product news, and recipes (only if you opt in; you can unsubscribe at any time)
- Respond to inquiries — replies to questions submitted via email or contact forms
- Improve our Site and content — analyzing aggregated usage patterns
- Direct you to retailers — passing referral parameters to Amazon and other authorized retailers when you click out from the Site
- Prevent abuse and ensure security — detecting and blocking malicious traffic
- Comply with legal obligations — responding to lawful requests and enforcing our Terms of Use
3. How We Share Your Information
We do not sell your personal information. We share data only as follows:
| Recipient | Purpose |
|---|---|
| Email marketing platforms (Klaviyo) | To deliver newsletters and communications you opt into |
| Website hosting and infrastructure providers | To operate and secure the Site |
| Analytics providers | To understand Site performance (anonymized or aggregated) |
| Legal authorities | When required by law, subpoena, or to protect rights and safety |
| Business successors | In the event of a merger, acquisition, or sale of business assets |
We require all third-party service providers to maintain the confidentiality and security of your data and to use it only for the purposes we specify.
Amazon and other retailers: When you click an outbound link to Amazon or another retailer, you leave our Site. Any information you provide to that retailer (including payment, shipping, and account information) is governed by their privacy policy, not ours.
4. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes described in this Policy
- Comply with legal, accounting, or reporting requirements
- Resolve disputes and enforce our agreements
Newsletter subscriber data is retained until you unsubscribe. Email inquiry records are typically retained for up to two (2) years.
5. Cookies and Tracking Technologies
We use cookies and similar technologies (pixels, web beacons) to:
- Remember your preferences
- Analyze Site traffic and behavior
- Measure email engagement
- Serve relevant ads on third-party platforms (e.g., Meta, TikTok), if and when such tracking is enabled
Your choices:
- Browser settings — You can set your browser to refuse cookies or alert you when cookies are set. Some Site features may not function properly without cookies.
- Opt out of analytics — You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
- Do Not Track — We honor browser-level Do Not Track signals where technically feasible.
6. Your Rights
All Users
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing emails at any time via the unsubscribe link in our emails or by contacting us directly
California Residents (CCPA / CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to Know — request disclosure of the categories and specific pieces of personal information we have collected, used, disclosed, or sold
- Right to Delete — request deletion of personal information we hold about you
- Right to Correct — request correction of inaccurate personal information
- Right to Opt Out of Sale or Sharing — we do not sell personal information; no opt-out is required
- Right to Non-Discrimination — we will not discriminate against you for exercising your privacy rights
To exercise these rights, contact us at privacy@olilosweet.com or use the contact information in Section 11. We will respond within 45 days.
Authorized Agent: You may designate an authorized agent to submit requests on your behalf. We may require verification of the agent’s authorization.
7. Children’s Privacy
Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us at the address in Section 11.
8. Data Security
We implement industry-standard security measures to protect your personal information, including:
- HTTPS / TLS encryption for all data transmission
- Secure, access-controlled storage systems
- Vetted third-party service providers with their own security obligations
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
9. Third-Party Links
Our Site contains links to third-party websites, including Amazon.com, social media platforms, and other authorized retailers. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. For material changes, we will provide notice via email (if we have your address) or a prominent notice on the Site. Your continued use of the Site after changes constitutes your acceptance of the updated Policy.
11. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights:
OLILO Sweet (Olilo Inc.) 1401 21st St #13467 Sacramento, CA 95811, USA Phone: 1-323-325-3130 Privacy requests: privacy@olilosweet.com General inquiries: info@olilosweet.com Website: www.olilosweet.com
For California residents, you may also contact us by mail at the address above.
This Privacy Policy was prepared for Olilo Inc. and reflects our current data practices as of the effective date above. This document does not constitute legal advice. For legal compliance specific to your jurisdiction or business model, consult a licensed attorney before publishing.